FAQs

What is your refund policy?

Full refunds will be issued less a $10 administrative fee if requested within 24 hours of registration. 
Full refunds will be issued less a $50 administrative fee if requested after 24 hours of registration to the day prior to the beginning of a camp/clinic. 
No refunds will be issued in any amount on or after the day a given camp/clinic begins.
We will transfer your registration to your camp of choice given that your request is placed the day prior to the originally purchased camp beginning. 
All refund requests must be received via email to shepardsonvolleyball@gmail.com 

Do you offer any discounts?

DISCOUNTS:
Sibling -
Register more than one sibling at the same time to receive a 10% discount off your total for all siblings at checkout.
Email shepardsonvolleyball@gmail.com to request a discount code.
This discount is available for individual camps and clinics only.
All discounts must be requested and applied prior to purchase.  No discount requests/refunds will be granted after purchase.
Discounts applicable only toward individual camps held on campus at University of South Florida.

Partial Camp - Can't make it to the entire camp? We can prorate your camp fee (partial days must be charged as a full day)
Email shepardsonvolleyball@gmail.com to request a discount code.
This discount is available for individual camps and clinics only.
All discounts must be requested and applied prior to purchase.  No discount requests/refunds will be granted after purchase.

USF Employee - There is a 40% discount available to direct USF employees with a usf.edu email address, registering members of their immediate family.
Email shepardsonvolleyball@gmail.com using your usf.edu email address to request a discount code.
This discount is available for individual camps and clinics only.
All discounts must be requested and applied prior to purchase.  No discount requests/refunds will be granted after purchase.
Discounts applicable only toward individual camps held on campus at University of South Florida.


Military - There is a 20% discount available to Active Duty and Retired US Military registering members of their immediate family.
Email shepardsonvolleyball@gmail.com using your @mail.mil email address or provide your Proof of Service document to request a discount code.
This discount is available for individual camps and clinics only.
All discounts must be requested and applied prior to purchase.  No discount requests/refunds will be granted after purchase.
Discounts applicable only toward individual camps held on campus at University of South Florida.

Groups -  Teams and Groups of 12 campers or more registering for the same camp receive a 10% discount
Email shepardsonvolleyball@gmail.com to request a discount code.
This discount is available for individual camps and clinics only.This discount DOES NOT apply to our Team Camp.
All discounts must be requested and applied prior to purchase.  No discount requests/refunds will be granted after purchase.
Discounts applicable only toward individual camps held on campus at University of South Florida.